In hindsight, it was foolish to leave the bags unattended, but with no-one around except staff and the two big dogs, we figured they would be safe for 30 minutes. Maurizio, Eve and Dannii were very interested in our bikes, so we set them up for test rides, then Scott sat down to do some bike maintenance while Becky did some more work on the computer. It wasn’t until an hour later that she discovered one of her bags was missing.
All five of us looked everywhere in the hostel, but found no sign of the bag (one of Becky’s bright yellow front panniers). After an hour of searching, we resigned ourselves to the fact that the bag had been stolen.
The bad news was that this bag contained Becky’s wallet (including driver’s license, health card, credit and bank cards), camera and most traumatically our mascot Puffie (Becky is most traumatized by where Puffie might be and the loss of the pannier itself). On the bright side, it only contained a small amount of cash as we had not successfully gone to a bank machine in several days. In packing for the ferry, Becky had removed some key maps (Greece and Turkey) and her passport, so those thankfully were not in the bag. We lost maps of Italy and Syria, a couple of books, and some small clothing items (touque, gloves), which will likely be hard to replace. We are sure as the days go by we will discover a few other items that were in the bag.
Once we were certain that the bag was not misplaced, we cancelled the two credit cards. Fortunately, the joint credit card has different numbers for Scott and Becky, so Scott’s card still works. We then headed out for a visit to the local police station. We were first directed to the Carabinieri – which are the national police similar to the RCMP in Canada. They sent us to the Polizia Statale which are the local police. They are located in a Questura (police station). Once there, we found someone who spoke enough English to allow us to file our report. She felt it necessary to offer us a snack / coffee from the Bar. Reminded of advice from Friedel and Andrew , we took her up on the offer and we each enjoyed an Italian coffee before returning to the Hostel.
Since the wallet contained both Becky’s driver’s license and her passport photocopy, we are concerned about identity theft. In addition to cancelling all the cards, we will put a fraud alert on her credit reports. In Canada there doesn’t appear to be a way to do a “credit freeze” like in the U.S.
Instead, we need to file a “fraud alert” with the credit bureaus. All this means is a note is put in our credit report. It is up to the companies accessing the report what they do with it, so doesn’t seem very effective to us.
Annoyingly enough, the Lonely Planet guide did warn us about petty theft in Brindisi, we just did not expect it here. We are both very annoyed and frustrated, both with ourselves for being careless, and that someone would actually sneak into the hostel compound (which is fenced and gated) and steal a bag. It is common practice for staff to leave their laptops and cameras out – often forgetting where they last put them. We think if the hostel had been more populated, we definitely would have been more careful.
With passports in hand, we will continue with our journey to Greece on tomorrow’s ferry. We will likely plan to replace the pannier and some of its contents in Istanbul, as we know of a good bike shop there. We are again without a Mascot.
Well, this sucks. I’ve been pretty lucky in all my travels not to have anything stolen except for a water bottle from my fully loaded bike in Sydney (Australia). I usually carry 3-4 small padlocks with which I can lock important compartments shut, but more importantly, lock zippers of two bags together, making them less attractive and more awkward to nip off with quickly. With a heavily loaded touring bike, if a small padlock or a light cable can be used to secure the bags to the bike and then even a european style wheel lock engaged, it will prevent most of the petty opportunistic thefts since the bike won’t roll and it will be awkward to lift. Nothing will stop a very determined thief though… Too bad about Puffie. 🙁
Sorry to hear that guys 🙁
Keep going, overall it is still an amazing trip that you have embarked upon.
Equally sorry to hear guys. Hopefully it’s a small blip in a great trip!
Sorry to hear that. On the few occasions that this has happened to me (once my home was robbed) I console myself with the hope that the thief might need my possessions (or the money they bring) more than I, however ill-gotten they are to him/her. A small consolation but something, at least.
The inconvenience of it all sure sucks though!
Keep on keeping on!
Dave & Leo